Catch issues at the wheel. Fix them in the shop.
When a driver notices a problem — a brake squeal, a warning light, a leak under the trailer — RigXy moves it from the cab to the right mechanic in seconds. Photo, severity, location, and full context attached. No phone tag, no missed handoffs, no notebook on the dashboard.
No credit card required · Free for life for the first 200 sign-ups
What you can do
Everything the issue tracking & sharing workflow needs
One-tap reporting from any phone
The driver opens the app, picks severity, snaps a photo, dictates a note. The whole thing takes under 30 seconds at a fuel stop — no laptop, no paperwork, no calling dispatch.
Rich context, automatically captured
Every issue lands with a timestamp, GPS coordinates, the driver who reported it, and the asset it was reported against. Photos are stored in the asset album and stay searchable forever.
Severity-aware routing
CRITICAL issues page the on-call mechanic immediately. HIGH posts to the shop inbox. MEDIUM and LOW queue for the next planning session. You set the thresholds; we route accordingly.
A permanent audit trail
Every status change, every note, every reassignment is logged with the actor and timestamp. When a regulator (or your insurance carrier) asks what happened, the answer is already written down.
Share any issue with a read-only link
Generate an unguessable link to one issue — its details, every note, and all the photos — and send it by text, email, or chat. Perfect for sharing a fix you’re proud of, or pulling in an outside mechanic for a second opinion. No account needed to view; revoke the link any time.
How it works
Three steps, end to end
Driver flags an issue in 30 seconds
Open RigXy mobile, pick severity, snap a photo, voice note the symptoms. Submit. Back on the road.
Issue lands in the right shop inbox
Routed by asset and severity. CRITICAL pages the on-call mechanic; HIGH and MEDIUM queue for the day’s schedule.
Mechanic converts to a work order
One tap turns the issue into a WO with the photos, location, and history pre-attached. The repair starts informed, not guessing.
< 30s
driver report time, end-to-end
100%
audit trail per issue — actor + IP + diff
0
fields the driver has to type if they don’t want to
“Before RigXy our drivers texted symptoms to dispatch, who relayed to the shop. Half the time the photo never made it. Now the mechanic sees the brake disc on their tablet before the rig pulls into the bay.”
Explore more
Pair this with…
Work orders
Full state machine from OPEN → IN_PROGRESS → COMPLETED, with cascading status, linked parts, and auto-archived maintenance records.
Learn moreParts inventory
Multi-location stock, low-stock alerts, transaction ledger, and core-return tracking. Order, transfer, adjust — all logged.
Learn morePreventive maintenance
Rules by mileage, hours, or calendar. The scanner runs every night and opens the next PM work order automatically.
Learn moreSee issues the moment they happen.
Get your first driver reporting from their phone in under five minutes. Free for the first 200 sign-ups, for life.